Fire Rescue Blades Inc. wants you to be completely satisfied with your purchase.
For commonly stocked products, we offer returns or exchanges within 30 days of the original purchase date. However, a 15% restocking fee will be applied to all non-defective returns.
To be eligible for a return or exchange, the item must be unused and in its original condition with all original tags intact.
Defective Products: Due to the nature and use of this product, it will wear out. In the case of unusual wear or failure, we will offer a replacement blade. Contact us at 561-702-0653 to document the nature of the defect and determine the best remedy. It is at the sole discretion of Fire Rescue Blades Inc what qualifies as defective. We currently have a 100% satisfaction rate – we want to keep it that way!
Please note that we do not offer cash refunds. All refunds will be credited to the original form of payment.
To initiate a return or exchange, please contact us at 561-702-0653 and we will provide you with instructions on how to proceed.
Once we have received your returned item and confirmed its eligibility, we will process your refund. Please allow up to 7-10 business days for the refund to be credited to your original form of payment.
If you have any questions or concerns about our return policy, please do not hesitate to contact us at 561-702-0653. We are here to help and ensure that you have a positive shopping experience.
Fire Rescue Blades Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide information you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.
What we collect
We may collect the following information:
- contact information including email address.
- Financial information related to purchase of products in our shopping cart.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We may use the information to contact you to provide requested products and services.
- Internal record keeping.
- We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.
- To facilitate the purchase and shipping of products you select
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Terms & Conditions of Sale
- User Eligibility
The Fire Rescue Blades Inc. (FRB) Website is available only to residents of the U.S. over the age of 18 and can form legally binding agreements. The products and services available on the FRB Website are available only in the U.S. If you do not qualify, do not use the FRB Website. If you access the FRB Website from outside the United States, you do so at your own risk and you are responsible for complying with the laws and regulations of your territory of access.
- Ownership and Permitted Use of the FRB Website and Content
The FRB Website provides its content for your information, education, and shopping. However, all the information, content, and other material contained on the FRB Website, including text, trademarks, written material, trade dress, and technical information are the sole and exclusive property of FRB, its licensors, or third parties. Such Content is protected under United States copyright and other laws and international treaty provisions, and any unauthorized use of this Content may be subject to civil and criminal penalties. The ownership of all content is retained by FRB. You may only view, download, and print material displayed on the FRB Website for your personal, non-commercial use, provided you retain all copyright, trademark and other proprietary notices contained within the materials.
- Restrictions on Use
You may not:
- distribute, retransmit, republish, reuse, repost, or use the contents of the FRB Website for public or commercial purposes, without FRB ‘s prior written permission;
- alter, modify, frame, or “mirror” any content contained on the FRB Website;
- remove or alter any copyright or other proprietary notices contained in the FRB Website.
- Errors on the FRB Website
FRB will assume no responsibility for errors of any kind on the FRB Website or any Linked Website. Errors may include incorrect product and service descriptions, incorrect information regarding the availability of specific products, typographical errors and obsolete information, with the result that product and service descriptions, information regarding product availability, pricing information and the descriptions of promotional offers or other data may not be complete, current or accurate. In addition, errors may result when honoring a request or order placed by you if such request or order is based on incorrect information. FRB reserves the right to update or change information and correct any errors, inaccuracies, or other errors at any time. A customer’s sole and exclusive remedy if an item purchased from the FRB Website does not fulfill the description is to return the item, in an unused condition, to FRB for a refund of the purchase price and, in FRB’s sole discretion, the shipping costs paid by customer. The Customer is responsible for shipping costs to return the unwanted item to FRB. Because actual colors and the “look and feel” you see on the FRB Website will depend on your monitor and other technical factors, FRB cannot guarantee that any display of any product information or other data will be accurate at any time. The price of each product and service will only be confirmed by FRB upon the submission of an order by a customer. Prices provided on the FRB Website are subject to change without notice and may or may not include shipping and handling or any applicable sales taxes or customs duties. In the event FRB discovers an error of any kind in pricing or product and service information, FRB reserves the right to, in FRB’s sole discretion, (a) cancel any order related to such pricing or product and services information error, (b) before shipping the product to or performing the service for customer, notify the customer of the error, and await the customer’s instructions as to whether or not the customer wishes to proceed with the order in light of the error, or (c) if a pricing error is involved, and a pricing error favors the customer, ship the product to customer at the incorrect price to the customer’s benefit. Products and services described on the FRB Website are available only while supplies last, and FRB reserves the right to discontinue the offering or sale of any product or service at any time, without notice.
- Disclaimer of Warranty
The FRB Website, including all Content and the Content of any Linked Websites, are provided “as is” and “as available.” AS TO THE FRB WEBSITE AND ANY LINKED WEBSITE, TO THE FULLEST EXTENT PERMITTED BY LAW, FRB EXPRESSLY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. Without limitation to the foregoing, FRB makes no warranty: (a) that there will be no interference with your enjoyment of the FRB Website or Linked Websites; (b) that the Content provided on the FRB Website or Linked Websites will fulfill any particular purpose or need; (c) that the Content provided on the FRB Website or Linked Websites is complete, reliable or accurate; (d) that any request or order placed by you to the FRB Website or Linked Websites will be honored according to your schedule or any stated schedule; (e) that the FRB Website or Linked Websites will otherwise meet any specifications, requirements or expectations; (f) that the FRB Website or Linked Websites will be uninterrupted, timely, secure or error free; (g) that the results obtained from use of the FRB Website or Linked Websites will be accurate and reliable; (h) that any errors in the content of the FRB Website or Linked Websites will be corrected; (i) that materials on the FRB Website or Linked Websites are appropriate or available for use in any particular location; or (j) that products or services displayed or referenced on the FRB Website or Linked Websites are available for use in any particular location. You assume total responsibility and risk for your use of the FRB Website and any Linked Website. Any material downloaded or otherwise obtained through the use of the FRB Website or Linked Website shall be so obtained at your own discretion and risk. FRB will not be responsible for any damage to your computer system or loss of data that results from obtaining any material from the FRB Website or any Linked Website. You assume the entire cost of any repairs, corrections or servicing of the products you order from the FRB Website or any Linked Website.
- Limitation of Liability
FRB will not be liable under any theory (including negligence) for any incidental, consequential, indirect, special, lost profits or punitive damages arising out of your access to or use of the FRB Website, even if FRB has been advised of the possibility of such damages.
- Order Fulfillment
FRB reserves the right in its sole discretion, without prior notice and for any reason, including but not limited to unavailability of products, to deny an order or to refuse to fulfill an order in whole or in part. Furthermore, FRB shall not be liable to you or any third party for such denial or refusal.
The FRB Website may from time to time display links to other websites or resources sponsored by third parties as a convenience to you (such third party sites are known as “Linked Websites”). FRB has no control over Linked Websites and shall not be responsible for the availability of Linked Websites or their content. Access of Linked Websites is at your own risk. Third-party websites (and any websites to which they link) may also contain information that is inaccurate, incomplete, or outdated. FRB does not endorse or provide warranties of any kind as to the proprietors or content of any Linked Websites, including any linked website of any joint venture company or other company related to FRB.
- Updates and Changes to Policies
- Contact Information
Note: If you are an owner of intellectual property who believes your intellectual property has been improperly posted or distributed via this website, please notify FRB immediately at [email protected] or call 561-702-0653.
Effective Dec 1, 2023